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Web Server Logs

This topic describes the logs available in SEI. Knowing where to find these logs is helpful when reports are not being emailed as scheduled, when report data appears incorrect, or when any other issue occurs.

Log
Purpose
Where to find
Distribution Scheduler History
Provides a detailed status for each run of the selected job. The Result column shows whether the run succeeded or failed.
In case of failure, a summary error message appears directly in the column, giving you an immediate indication of what went wrong.
See alsoJob History
  1. In the navigation panel, click the gear icon.
  2. Select Distribution Jobs and choose a job.
  3. Click Job Properties, then open the History tab.
OLAP Manager
Provides a comprehensive summary of all actions performed on a cube. If detailed logging was enabled beforehand, the log includes additional technical information for each operation. Review the Message Type column to identify errors.
When an issue is detected, click the warning icon in the last column to view the full error message and diagnostic details.
  1. In the navigation panel, click the gear icon.
  2. Select OLAP Manager and choose a cube.
  3. Click Navigation, then Logs.
Web Server Log
Provides messages related to errors and issues that occur in the web interface. These logs can help diagnose problems such as failed requests, authentication issues, missing resources, or unexpected behavior in the browser-based environment.
Reviewing these entries is useful when users experience interface errors, pages that fail to load, or actions that do not complete as expected.
Open File Explorer and navigate to:
C:\Program Files\Sage\SEI Server\WebServer\Logs\WebServerLogYYYYMMDD.txt