DataSync Logs
This topic describes the logs generated by DataSync. Knowing where to find these logs is helpful when connectors fail, when data synchronization does not run as expected, or when any other issue occurs.
Log
Purpose
Where to find
Connector
Provides detailed information about the activity of a specific DataSync connector.
These logs help diagnose connection issues, data retrieval problems, or unexpected connector behavior.
Open File Explorer and navigate to:
C:\inetpub\wwwroot\SEIDataSync\Connections\ConnectionsLogs\ConnectorName-log.txt
Data Synchronization
Provides details about DataSync synchronization operations.
These logs help identify issues that occur during data extraction, transformation, or loading.
Open File Explorer and navigate to:
C:\inetpub\wwwroot\SEIDataSync\SyncAPI\logs\syncLogYYYYMMDD.txt
Interface
Provides information about errors and issues encountered in the DataSync interface.
These logs are useful when users experience UI failures, unexpected messages, or actions that do not complete.
Open File Explorer and navigate to:
C:\inetpub\wwwroot\SEIDataSync\DataSyncAPI\logs\datasyncLogYYYYMMDD.txt
Job Scheduler
Provides details about DataSync jobs that were triggered by the scheduler.
These logs help determine when a job started, whether it ran successfully, and if any errors occurred.
Open File Explorer and navigate to:
C:\inetpub\wwwroot\SEIDataSync\JobAPI\logs\jobserviceLogYYYYMMDD.txt
Logging
Provides error messages related to DataSync authentication, credential validation, and logging services.
These logs are helpful when login attempts fail or when identity-related issues occur.
Open File Explorer and navigate to:
C:\inetpub\wwwroot\SEIDataSync\DataSyncIdentityServer\logs\identityServerLogYYYYMMDD.txt